Frequently Asked Questions (FAQs)
What is Aylin?
Aylin is a premium Bangladeshi lifestyle brand dedicated to providing modern, stylish, and high-quality handbags and accessories designed specifically for the contemporary woman.
How can I place an order?
You can easily place an order through our official website: aylinbrand.com. Alternatively, you can send us a message on our Facebook Page with the product details and your delivery information.
What are your delivery charges?
We offer a simple Flat Rate delivery charge of 100 BDT all over Bangladesh. Whether you are in Dhaka or any other district, the rate remains the same for your convenience.
Do you offer Free Delivery?
Yes! Aylin frequently runs Free Delivery campaigns. We often provide free shipping on:
Orders above a specific amount or product.
Special seasonal promotions or weekend deals.
Specific new collection launches.
Pro Tip: Keep an eye on our Facebook Page or the banner on our Website to catch the latest Free Delivery codes!
Can I track my order?
Absolutely. Once your order is dispatched, we will provide you with a tracking number via SMS or Email so you can follow your package’s journey to your doorstep.
Is the color of the bag exactly as shown in the pictures?
We strive to display our products as accurately as possible. However, due to different screen settings and lighting during photography, there might be a very slight variation in color. We often post unfiltered customer reviews and videos on our Facebook Page to help you see the real-life look.
Can I change or cancel my order?
You can change or cancel your order within 12 hours of placing it. Once the order has been handed over to our delivery partner, we are unable to make any changes.